New Delhi [India]January 25 (ANI): The General Directorate of Civil Aeronautics (DGCA) modified its Civil Aviation Requirement (CAR) for passengers who cannot board due to denied boarding, flight cancellations and flight delays.
The CAR modification will allow passengers who are involuntarily downgraded and are transported in a lower class than the one in which the ticket was purchased, to be reimbursed by the airline.
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For flights in the domestic sector, 75 percent of the cost of the ticket including taxes will be reimbursed.
For the international sector, 30 percent of the cost of the ticket including taxes for flights of 1500 km or less; 50 percent of the cost of the ticket, taxes included, for flights between 1,500 km and 3,500 km; 75 percent of the cost of the ticket including taxes for flights of more than 3,500 km.
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The amendment in the Civil Aviation Requirement, the civil aviation regulator said in a statement, is to strengthen the rights of air travelers affected by the degradation of their tickets. (AND ME)
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