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Friday, January 27, 2023

Amazon’s dedicated charging service in India takes off

Same-day shipping will now be possible in Delhi, Mumbai, Bengaluru and Hyderabad as Amazon entered dedicated freight service in India.

Following the US, Canada, and Europe, the e-commerce retail giant launched its dedicated freight service in India on January 23, 2023, at the Hyderabad GMR.

Amazon has leased two Boeing 737-800 aircraft operated by Quikjet Cargo Airlines Pvt to fly a ferry between Hyderabad, Bangalore, New Delhi and Mumbai, said Akhil Saxena, Amazon’s vice president of customer service.

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“We have launched the first aircraft today and the second aircraft will be launched tomorrow and will serve all four cities,” Sarah Rhoads, a vice president at Amazon Global Air, told DH.

The livery for the first plane is styled in keeping with the Amazon Prime theme, the second plane, however, will only have Quikjet livery, Quikjet and Amazon sources have revealed. Quikjet’s B737 freighter carries up to 23 tons. It will carry 20,000 shipments from over a million Amazon sellers in India.

Currently, dedicated freighters will only carry Amazon-specific shipments. The aircraft will be operated and maintained by Quikjet, however, the Amazon India team will work closely together to manage the capacity and route planning of the operations, the company revealed.

“There are a few things that our team will manage from the US, one of which is a network control center that manages all of our aircraft and flights around the world,” Rhoads added.

Hyderabad has become the center of the increasing demand for e-commerce and air traffic in recent years. Kalvakuntla Taraka Rama Rao, Minister of Municipal Administration and Urban Development, Industries and Commerce and Information Technology, Telangana was also present at the launch event.

The express delivery service via air cargo will be free for Amazon Prime customers, while non-Prime customers can also take advantage of the service by paying for it, it added.

The key drivers of the launch are faster shipping. “Being able to provide more hours in a day for customers to order next-day delivery and being able to deliver that next-day promise on a much larger set of items enhances the proposition for both core and non-core customers,” he said. Abhinav Singh, Director, Amazon Customer Fulfillment, Supply Chain and Freight Services, Amazon India.

Amazon started its air cargo service in 2016 in the US and its air cargo network includes more than 110 aircraft and 70 destinations. Amazon Air operates out of small regional airports close to its warehouses, helping the company fill orders for one- and two-day deliveries.

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